Henrique Gonçalves
- Total activity 27
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 9
Activity overview
Latest activity by Henrique Gonçalves-
Henrique Gonçalves created an article,
How to Setup AI Agent
To set up AI agents in Zendesk, you'll need to create an AI agent user, enable departments for routing, configure your chat widget, authorize Zendesk Chat, configure integration parameters, and ...
-
Henrique Gonçalves created an article,
How to remove agents
To remove an agent from Zendesk, you can choose to reassign their tickets, downgrade their role, or suspend their account. You can also remove them from specific groups. The process involves navi...
-
Henrique Gonçalves created an article,
How to add agents
To add a user to Zendesk, navigate to the Admin Center, then go to "People" and select "Team members". From there, click "Create team member" and fill in the user's name and email. You can also a...
-
Henrique Gonçalves created a post,
My Chrome is allways restarting
Hi, Im having a problem where my google chrome is allways restartingDo you know why this happens? Is there a way to fix it?
-
Henrique Gonçalves created an article,
How can I add Articles
Just click on the pencil and start writing your own article If you are unable to do it, click on the chat icon bottom right
-
Henrique Gonçalves created a post,
iPhone Overheating
Is your iPhone overheating?Unfortunately that happens sometimes. But don't worry, we know the solution!Just put your iPhone on a bowl filled with ice for 10 minutes and then put it in a bowl with r...
-
Henrique Gonçalves created an article,
Iphone Overheating
Is your iPhone overheating? Unfortunately that happens sometimes. But don't worry, we know the solution! Just put your iPhone on a bowl filled with ice for 10 minutes and then put it in a bowl with...
-
Henrique Gonçalves created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Henrique Gonçalves created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Henrique Gonçalves created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more