Henrique Gonçalves

To set up AI agents in Zendesk, you'll need to create an AI agent user, enable departments for routing, configure your chat widget, authorize Zendesk Chat, configure integration parameters, and ...

To remove an agent from Zendesk, you can choose to reassign their tickets, downgrade their role, or suspend their account. You can also remove them from specific groups. The process involves navi...

To add a user to Zendesk, navigate to the Admin Center, then go to "People" and select "Team members". From there, click "Create team member" and fill in the user's name and email. You can also a...

Just click on the pencil and start writing your own article If you are unable to do it, click on the chat icon bottom right

Is your iPhone overheating? Unfortunately that happens sometimes. But don't worry, we know the solution! Just put your iPhone on a bowl filled with ice for 10 minutes and then put it in a bowl with...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...